Emotional Intelligence and Leadership
by Yang Li
Academic Researcher & K-12 Consultant, Jiangsu-Nanjing 210023, China.
10.46679/9788196780586ch05
This chapter is a part of: Human Skills for the Automated Future: Being Human as the Key Eligibility for Future Workplaces by Yang Li
ISBN (Ebook):978-81-967805-8-6
ISBN (Softcover Print):978-93-49926-23-3
© CSMFL Publications & its authors.
Published: May 15, 2025
Abstract
The significance of emotional intelligence is increasingly being recognized as a crucial leadership skill. This chapter addresses this critical area, covering the fundamental components of EQ/EI (emotional quotient/emotional intelligence): self-awareness, self-regulation, motivation, empathy, and social skills. Also, the chapter explores the importance of understanding and regulating one’s emotions for personal benefit and promoting positive interactions with others. The chapter further discusses the central role of empathy in leadership, explaining how an empathetic leader can cultivate a positive and inclusive organizational environment, build trust among personnel, and motivate optimal performance. Through an understanding of emotions and perspectives of each other, one can make well-informed decisions, minimize the conflicts, and promote multidimensional cooperation within and outside the workplace.
The chapter concludes by addressing the importance of developing emotionally intelligent teams, promoting the selection of team members who possess not only exceptional technical expertise but also critical emotional intelligence. These recommendations aim to create an environment within a workplace that values free communication, emotional perception, and mutual respect. By instilling the emotional intelligence among its leaders and team members, an organization can cultivate a workforce capable of more effective collaboration, increased innovation, and improved human connection in an increasingly artificially intelligent work culture.
Keywords: Emotional Intelligence (EQ), Leadership, Self-Awareness, Self-Regulation, Motivation, Empathy, Social Skills, Team Building
References
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