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Abstract
Translation is a complex and dynamic process that involves not just the linguistic, but also cultural, social, and cognitive aspects. Individuals or groups can perform translation using human resources and/or machine resources, and both simultaneously. The infusion of Artificial Intelligence has greatly altered the profile of crowdsourcing collaborative translation. This impact manifests along the very different axes that include quality enhancement, efficiency gains, scalability improvements, redefined roles, and new challenges and opportunities. This chapter discusses how AI technologies-most particularly machine translation and natural language processing-have transformed the landscape of translation quality by making available automated support tools to translators. In an added scalar shift, it elucidates how AI-driven automation yields efficiency gains which translate into faster turnaround. Scalability is addressed as AI enables platforms to handle larger volumes of tasks in translation at the same time. The chapter continues to explain the evolving roles of translators and clients, as well as AI acting as a mediator, and improving the overall user experiences involved. However, there exist challenges, such as ethics considerations, data privacy, and biases. Opportunities here include multilingual content creation and cross-cultural communications. The chapters conclude with recommendations for effective and responsible use of AI in translation workflows.
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